website maintenance and support

Website maintenance and support after launch

Launch is the beginning of website operation. Updates, backups, forms, security, content, performance, and provider changes need regular attention so a useful website does not slowly become unreliable.

Typical starting point
$50 per month for a small, stable website with a defined support allowance
Best for
WordPress sites, WooCommerce stores, and businesses without an internal technical team
Service model
Monthly support with scheduled checks, an agreed task allowance, and concise reporting
Communication
WhatsApp and email for requests, priorities, approvals, and completed work

New features, major page builds, redesigns, content production, emergency recovery from pre-existing compromise, and large migrations require separate estimates.

Expected outcome

What should this service produce?

Lower risk from unreviewed updates and expired components
Recoverable backups checked on an agreed schedule
Faster response to visible errors and broken user paths
Routine checks for forms, key links, security, and performance
A clear monthly record of completed work and recommended priorities

Scope of work

What is included in the delivery?

The final scope follows the current website or product requirements. These deliverables define the practical baseline used to prepare a specific estimate and avoid a visually polished result with missing operational work.

  • Core, theme, and plugin updates after compatibility review
  • Scheduled backups and basic recovery checks
  • Review of visible errors, security signals, and uptime concerns
  • Small content or layout changes within the agreed allowance
  • Checks for important forms, links, checkout, and enquiry paths
  • Monthly summary of actions, risks, and recommended next work

Delivery process

A reviewable path from requirements to handover

  1. 01

    Audit the current website, access, hosting, backups, and known problems.

  2. 02

    Define the monthly allowance, response expectations, exclusions, and priorities.

  3. 03

    Establish a safe update and backup routine before regular changes begin.

  4. 04

    Handle planned maintenance and approved support requests throughout the month.

  5. 05

    Report completed work and propose separate scopes for larger improvements.

Post-launch operational work

Websites and platforms that require continued ownership

Themes, content platforms, stores, and plugins need updates, backups, compatibility checks, and operational review after the initial handover.

View all case studies

Related services

Services commonly connected to maintenance and support

A web project often combines more than one responsibility. Review these connected services before approving the scope so hosting, performance, support, and ownership are not left until launch.

Related knowledge and products

Resources for the next implementation decision

These links extend the service scope with practical engineering guidance and, only when relevant, a ready-made WordPress product.

View the Bakry ecosystem

Bakry Dev Hub

Troubleshoot the WordPress critical error safely

A controlled path for isolating plugin, theme, PHP, and log issues before making production changes.

Read the critical error guide

Code by Bakry

WordPress plugins for specific, verified requirements

Browse products after defining the feature and compatibility needs, instead of adding unnecessary plugins.

Browse WordPress plugins

Common questions

Questions about maintenance and support

Does every website need monthly maintenance?

The required level varies. A static website may need infrequent review, while WordPress, WooCommerce, membership sites, and custom applications need more regular updates, backups, security checks, and operational testing.

Are new pages and features included in maintenance?

Small changes can be included when they fit the agreed monthly allowance. New templates, integrations, checkout changes, or substantial features are estimated separately so maintenance work remains predictable.

Can you maintain a website built by another developer?

Yes, after a technical review of the code, licenses, access, backups, hosting, and current errors. Existing risks are documented before a support plan begins.

Does maintenance include emergency support?

Response hours and emergency coverage must be written into the plan. A standard monthly plan does not imply continuous monitoring or unlimited urgent work unless that coverage is explicitly included.

Discuss the project

Do you need maintenance and support?

Send the goal, current setup, important pages or workflows, target users, and approximate budget. I will suggest a practical first scope and the decisions that must be confirmed before development.

Send the project details
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